Policies

Kristen Falconer

-Prices and sizing are subjected to change.

-Our butters are WHIPPED & we fill them to the brim. Temperatures can cause a change in texture & decreased volume (jars appear less full)

Warm Temp: Decreased volume (our products are measured by weight)

Cold Temp: Gritty texture (still melts wonderfully into skin) 

-Allow a week to process orders. Most are freshly made. Please note that larger orders will take longer as most products are made to order. 

-No returns, refunds or exchanges but please contact us if there are any issues.

-For UK orders, select TRACKED option for tracked shipping as the cheaper alternative does not include tracking. 

-Once you receive notification that your order has been shipped we are no longer responsible for your package. EXPECT DELAYS BECAUSE OF COVID. If you are shopping from the US, USPS is having delays. 

-By placing an order, you agree to these terms and conditions.

For any questions or concerns, please email knapturals@gmail.com or DM on Instagram @knapturals


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